Kelley’s Answering Service for Chiropractors & Therapists Whether your business is a single doctor practice or a large clinic an answering service call center can be a valuable resource to your company. Your front receptionist cannot be at work 24/7 to handle scheduling, cancellations and rescheduling appointments. What happens when a potential new client calls…
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Kelley’s Appointment Scheduler Kelley’s Appointment Scheduler is a web-based application that can be used as a standalone scheduler and accessed and managed by a single company or user. The scheduler can also be integrated with the Answering Service, allowing both Kelley’s agents and clients to schedule appointments. Let Kelley’s schedule your appointments giving you more…
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Kelley’s IntelliSite Client Web Portal Kelley’s proudly offers our clients access to their account information via a web portal. Whether it is from your PC, smart phone and/or tablet clients have access to the following components: Messages, new and archived Time activated Alerts On-Call and Shift Assignments Kelley’s configures each login with individual passwords and…
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Kelley’s Secure Messaging & Secure Messaging Plus Text messaging is becoming the preferred communication method among business and healthcare professionals. It’s convenient, quick and less invasive than a phone call. Kelley’s offers two different Secure Messaging Solutions. Both Secure Messaging and Secure Messaging Plus are HIPAA-compliant making it so you are able to exchange sensitive…
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Happy Anniversary Yvonne! Kelley’s would like to thank and congratulate Yvonne on her 2 year work anniversary. Yvonne is such an asset to our team. She is a bilingual agent on our answering service. Yvonne exhibits all of the best qualities we expect of our staff. She is personable and polite to our clients and…
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Come Visit Kelley’s at Tri-Cities BIZCON 2015 It’s that time of year again! Time for the 8th annual BIZCON, formerly referred to as The Business Expo. Join Kelley’s Answering Service Wednesday, October 28th at the TRAC Center in Pasco from 1:30pm-5:30pm for BIZCON, this event is free to attend. Kelley’s booth will be located next…
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HVAC Answering Service How can an answering service benefit the HVAC Industry? There are all sizes of HVAC companies. An answering service can provide support no matter the size of the company. How you ask? Kelley’s goal is to be an extension of your team: To provide an excellent customer service experience to your clients.…
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Happy Anniversary Kate and Diana! Kelley’s would like to thank and congratulate two employees on their work anniversary. Kate is celebrating 8 years with Kelley’s. Diana just had her 1st of we hope many anniversaries. Kate and Diana are very beneficial to our team. Kate is Kelley’s Answering Service Supervisor. Kate joined our staff in…
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Agents Answer with a Smile! For 47 years our management team has ingrained to our staff “Put a smile in your voice”. The tone, inflection, volume and rhythm in your voice sets the stage for the call. Speaking in a friendly, warm, compassionate manner encourages callers to be friendly and open in response. When you…
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Happy 25th Work Anniversary Pete! Today we celebrate and congratulate Pete on his 25 year work anniversary. Pete joined Kelley’s staff in 1990. He started out as one of Kelley’s Sales Representative for the Tri-Cities and Yakima area. Pete transferred from sales to technician and has made the Tri-Cities his home. Pete has so many…
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